Returns & Exchanges
At Ultra PRO International, we want you to be completely satisfied with your fashion purchases. If your items aren't a perfect fit, you can return or exchange unworn merchandise within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached, and include the provided packing slip inside the box.
Attach Shipping Label
Print the prepaid shipping label generated from our portal and affix it to the outside of your package, ensuring any old labels are covered.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing